Once this limit is reached, no more appointments get added to the calendar. A maximum of 10,000 reminder emails(1 for each attendee of an appointment) is the Microsoft limit for a given day. Only attendees of the Freshsales appointments are captured in the events created in Office 365.Īll days appointments in Freshsales are created as all day events in Office 365.Īll attendees are notified by an email reminder. The Related to field values are not synced. None of the past appointments are synced to Office 365.
Incase, there are more than 1000 events in the past year, only the recent ones till the cap of 1000 are synced.Īll Freshsales appointments scheduled for the next three months are created as events in your Office 365 calendar. These events will not include anything before the past 1 year. The synced appointments are associated to the respective Leads or Contacts.Ī total of 1000 past events are fetched into Freshsales. If you want to switch to Google calendar, then you need to Remove the current account and then choose Google calendar from the screen.Īll Office 365 events scheduled for the next three months are added as appointments inside Freshsales. If you want to switch to a different Office 365 account, then just click the edit icon present in the strip that shows the email account that’s connected currently. Say, you’ve currently synced an Office 365 account. This option lists only those calendar accounts that have been synced at least once before with Freshsales. i.e, if you use more than one calendar to manage your business, this drop-down comes in handy. Right below the card that displays your connected email address, you have a calendar drop-down. Select the calendar that you want to sync with from the calendar dropdown. Grant the required access permissions and you are all set to sync your calendar.Īfter connecting your outlook email, you are directed back to Freshsales. Once you opt for Office 365, you are asked to login to your outlook account. This takes you to the tab where you can choose to sync the calendar of your choice - Google or Office 365. This being a 2-way sync, ensures that all your appointments from Freshsales are added as events to your Office 365 calendar too.Īll users(sales reps) of a given Freshsales account can enable this calendar sync.Ĭlick your profile picture > Sync your calendar. No more shifting tabs betweens the two apps-Freshsales and Office 365 You can get all your scheduled events from your Office 365 calendar as appointments inside Freshsales. After deleting the folders, the email that was in them may not be recoverable.Office 365 calendar can now be synced with Freshsales. Make sure you get all your email moved before removing the old folders. Method 2: Create new folders and move mailĬreate one or more new folders and move the email that is under the Inbox folder to these folders
Launch Outlook, allow a few minutes to allow sync to complete before confirming if the issue is now resolved for a folder named “Recipes” rename it to “Recipes1”) Rename each folder under the Inbox folder (e.g. Open Outlook and make note which folders are under the Inbox
Method 1: Rename folders (recommended method) Please contact AOL to report this issue and ask that it be investigated further.Īs of November 2018 AOL has confirmed that the issue is fixed.įor most affected users renaming or removing folders under the Inbox mitigates the issue. This issue is caused by a change in the AOL service. Starting in September 2018 some Outlook users with AOL accounts found that email stopped syncing.
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